We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of wowfactor (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://wowfactor.fashion
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
23 Jun 2022 19:39
Get it! It’s so nice. I’m excited to wear this for date night. I’m 5’3, 109 lbs, 34DD bust, and 25 inch waist. Size medium fit well, especially in order to fit my bust. It’s very flattering! It also shipped very fast
23 Jun 2022 14:18
Fits perfectly. Simple yet elegant!
22 Jun 2022 21:40
Buy this dress If you are looking for a pretty lace dress. Lace quality is good, the sewing is good, and there is decent amount of stretch. I bought size Large. I am 5 feet 7 inches tall. The dress itself fits well but the bust/cups are much too small for my 36D bra size. I am also too tall to snap close the sewn-in panty bottom. I need a longer torso. I like this dress very much so I am still keeping. I may give away to someone shorter with a smaller chest. Arrived quickly in less than 2 weeks to USA-Florida.
22 Jun 2022 19:43
The dress is beautiful, I like the beautiful fabric, comfortable to wear, not itchy. But I don't like that the dress doesn't have a zipper, it's hard to put on because I'm a big hip. But overall ok because the price is not expensive.
22 Jun 2022 09:27
This is such an awesome dress! Beautiful and looks very high quality. It came earlier than expected.
21 Jun 2022 10:44
Served very well. Not only enjoyed some details that intend to modify
20 Jun 2022 20:58
I am a us 6-8. I ordered a size L and it fits perfectly. The dress has a nice stretch to it! I am completely adored. Since I lift weight and rock climbing so my shoulders and trap are a bit thicker than usual. I am very surprised that the dress still fit my shoulders nicely
17 Jun 2022 18:50
I’m a US size 2, this fits perfectly and looks really nice. Arrived so fast!
17 Jun 2022 12:26
it's actually not bad at all. I think it's definitely worth the price....
17 Jun 2022 09:03
So lovely fits perfect! Exactly what I pictured even better!(: shipping was pretty fast as well!
16 Jun 2022 17:58
Very nice! Looks like the pictures. Smells a bit coming out of the package, but I wash new clothes before wearing them anyway. I’m usually a US size S, but I got a M and it fits perfectly. I’m about 115 lbs, 5’4”, size 4.
16 Jun 2022 03:49
I am of the dress. It is beautifully. The quality is top! Looks like on the photo. Very fast delivery. Seller is super cute. I will order again.
15 Jun 2022 17:00
It’s beautiful. Don’t even think about it— just get it. I got an L but I could’ve probably gotten away with the M, I am usually an M but sized up because I have wider hips and a bigger bum. Stick with your regular size. It’s absolutely gorgeous, good quality and I’m so happy and satisfied with this dress. Has a little bit of a smell, probably from the packaging. Not a big deal once you give it a wash before wearing. GET THIS DRESS!!!!!!!!
14 Jun 2022 04:41
This dress is super soft and very pretty!!
11 Jun 2022 14:42
This dress is fannnntastic. The undies are attached to the dress. Fabric is a1. Def recommends it!
11 Jun 2022 13:48
The dress is perfect, just choose one size more
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.